Waycore combines automated systems with human oversight. Banking environments introduce variability through session expiry, MFA challenges, and interface changes. Pure automation does not consistently handle these conditions. Waycore uses automated agents for routine operation and human intervention when required to recover from edge cases and maintain continuity.Documentation Index
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Data access and freshness
Data retrieval is configured based on the institution and use case:- Scheduled retrieval for reporting and reconciliation
- Higher-frequency access where supported
- On-demand access when needed
Workflow continuity
For supported banks, Waycore maintains:- Consistent access across sessions
- Recovery from authentication interruptions
- Continuity of payment preparation workflows
SLA
Waycore provides SLAs for enterprise deployments. These typically cover:- Data availability expectations
- Response and recovery times
- Operational coverage windows
- Support and escalation processes
Observability
Waycore provides visibility into system behavior, including:- Connection status per institution
- Data retrieval history
- Workflow execution logs
- Exception handling and recovery events
Please contact us for detailed SLA terms.