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Documentation Index

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Overview

Atlantic Union Bank allows you to grant access to your accounts by creating a User. This is done through Business Online Banking, where you can add a new user with their own login credentials, choose which accounts they can access, and define what they are allowed to see and do. You will be setting up a user that can securely access account data and initiate transactions without sharing your primary login.

Bank terminology

ConceptAtlantic Union Bank term
Delegated userUser
AdminAdministrator

Setup steps

1. Create a User Role

In the navigation bar, select Settings.Select the tile for User Roles.Click Create Role and enter a new role name.
There are three sections that need to be completed for the role:
  1. Transactions: Select transactions and enable them, complete dollar limits for the user, then click Save.
  2. Features: Select each feature that the new user will need access to and click Save.
  3. Accounts: Select the accounts that the new user will need access to and click Save.
Go back to Settings and select the tile for Users.Complete the new user’s information:
FieldNotes
First NameRequired
Last NameRequired
Email AddressRequired
Phone CountryRequired
PhoneRequired
Login IDRequired
PasswordRequired
Confirm PasswordRequired
User RoleSelect the role previously created
Select the User Role previously created and click Save New User Details.

Important notes

Email the new user their Login ID and temporary password (the system does not automatically send the user this information).
Use one user per account if separate connections are required.