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Last Verified: April 14, 2026
Confidence Level: High

Overview

Veritex Community Bank allows you to grant access to your accounts by creating a User. This is done through Business Online, where you can:
  • add a new user with their own login credentials
  • choose which accounts they can access
  • define what they are allowed to see and do, such as viewing balances or initiating payments
You will be setting up a user that can securely access account data and initiate transactions without sharing your primary login.

Bank terminology

ConceptVeritex Community Bank term
Delegated userUser
AdminAdministrator

Setup steps

1. Navigate to user management

Sign in to Business Online.From the top navigation, go to: AdministrationUser Administration
Click Add User.Enter the user’s details:
FieldNotes
First NameRequired
Last NameRequired
UsernameRequired
EmailRequired
PhoneRequired
Date of BirthOptional
Business AddressOptional
Home AddressOptional
Our team will provide the exact details to use for this user. Please enter them exactly as provided to ensure the setup completes successfully.
Select the Account Permissions tab and select the user from the drop down menu.
This must be done for each account individually. If skipped, the user will not see any accounts.
SettingRecommended
Access levelRead Only
Balances
Transactions
Statements
Payments (initiate)
Approvals
Daily limitsSet as appropriate
The above example corresponds to read only functionality. If you want to enable Waycore to draft transactions on the portal, you should enable payments, approvals, and limits correspondingly.
Review the setup and click Update Permissions to complete.

Important notes

If no account access is assigned, the user will see no data.
Make sure each new user has a phone number where they can be reached directly (not answered by a VRU or administrative personnel) that can be used to validate their identity.
Use one user per account if separate connections are required.