Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.waycore.com/llms.txt

Use this file to discover all available pages before exploring further.

Overview

First Hawaiian Bank allows you to grant access to your accounts by creating a User. This is done through FHB Commercial Online (FCO), where you can:
  • add a new user with their own login credentials
  • choose which accounts they can access via User Roles
  • define what they are allowed to see and do, such as viewing balances or initiating payments
You will be setting up a user that can securely access account data and initiate transactions without sharing your primary login.

Bank terminology

ConceptFirst Hawaiian Bank term
Delegated userUser
AdminCompany System Administrator

Setup steps

1. Navigate to user management

Sign in to FHB Commercial Online (FCO).In the Administration tab, click Users.
Click the Add User button in the top right corner.Enter the user’s details:
FieldNotes
First NameRequired
Last NameRequired
Email AddressRequired
Phone CountryRequired
Phone NumberRequired
Login IDRequired
PasswordRequired
User RoleRequired
Select the appropriate user role using the drop-down.
Our team will provide the exact details to use for this user. Please enter them exactly as provided to ensure the setup completes successfully.
Click the Save button when you are finished.

Important notes

If no account access is assigned to the User Role, the user will see no data.
Dual control of outgoing payment transactions (ACH and/or Wires) is recommended to ensure that two different people are drafting and approving payments.
Use one user per account if separate connections are required.