Last Verified: April 14, 2026
Confidence Level: High
Confidence Level: High
Overview
First Hawaiian Bank allows you to grant access to your accounts by creating a sub-user (also referred to as a user profile). This is done through FHB Online Business Banking, where you can:- add a new user with their own login credentials
- choose which accounts they can access
- define what they are allowed to see and do, such as viewing balances or initiating payments
Bank terminology
| Concept | First Hawaiian Bank term |
|---|---|
| Delegated user | Sub-user / User profile |
| Admin | Authorized Signer / Primary user |
Setup steps
1. Navigate to user management
1. Navigate to user management
2. Create user
2. Create user
Click
Add User.Enter the user’s details:| Field | Notes |
|---|---|
| First Name | Required |
| Last Name | Required |
| Username | Required |
| Required | |
| Phone | Required |
Our team will provide the exact details to use for this user. Please enter them exactly as provided to ensure the setup completes successfully.
3. Assign account access
3. Assign account access
Select the account or accounts this user should access under the ACCOUNTS tab.
Check the boxes for View, Deposit, or Withdraw for each individual account.This must be done for each account individually. If skipped, the user will not see any accounts.
4. Configure permissions (critical)
4. Configure permissions (critical)
| Setting | Recommended |
|---|---|
| Access level | View |
| Balances | ✅ |
| Transactions | ✅ |
| Statements | ✅ |
| Payments (initiate) | ❌ |
| Approvals | ❌ |
| Daily limits | Set as appropriate |
The above example corresponds to
read only functionality. If you want to enable Waycore to draft transactions on the portal, you should enable payments, approvals, and limits correspondingly.5. Finalize
5. Finalize
Review the setup and click
Save to complete.Important notes
Use one user per account if separate connections are required.