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Last Verified: April 10, 2026
Confidence Level: Medium

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Overview

German American Bank allows you to grant access to your accounts by creating a User. This is done through Business Online Banking, where you can:
  • add a new user with their own login credentials
  • choose which accounts they can access
  • define what they are allowed to see and do, such as viewing balances or initiating payments
You will be setting up a user that can securely access account data and initiate transactions without sharing your primary login.

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Bank terminology

ConceptGerman American Bank term
Delegated userUser
AdminAdministrator

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Setup steps

1. Navigate to user management

Sign in to Business Online Banking.From the top navigation, go to: Commercial → Users
Click Add User.Enter the user’s details:
FieldNotes
First NameRequired
Last NameRequired
User IDRequired
EmailRequired
PhoneRequired
PasswordRequired
Our team will provide the exact details to use for this user. Please enter them exactly as provided to ensure the setup completes successfully.
Select the account or accounts this user should access.
This must be done for each account individually. If skipped, the user will not see any accounts.
SettingRecommended
Access levelView Only
Balances✅
Transactions✅
Statements✅
Payments (initiate)❌
Approvals❌
Daily limitsSet as appropriate
The above example corresponds to read only functionality. If you want to enable Waycore to draft transactions on the portal, you should enable payments, approvals, and limits correspondingly.
Review the setup and click Save to complete.

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Important notes

If no account access is assigned, the user will see no data.
New user password expires in 12 hours if not logged in. Approval limits can only be lowered from the Bank’s approved limit, not increased by the company Administrator. Manage Users right allows changing own limits if not restricted.
Use one user per account if separate connections are required.