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Documentation Index

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Overview

United Bank allows you to grant access to your accounts by creating a Company User. This is done through Business Edge, where you can:
  • add a new user with their own login credentials
  • choose which accounts they can access
  • define what they are allowed to see and do, such as viewing balances or initiating payments
You will be setting up a user that can securely access account data and initiate transactions without sharing your primary login.

Bank terminology

ConceptUnited Bank term
Delegated userCompany User
AdminAdministrator

Setup steps

1. Navigate to user management

Sign in to Business Edge.From the top navigation, go to: AdministrationCompany AdministrationManage Users
Click Create New User.Enter the user details:
FieldNotes
User IDRequired
PasswordRequired
Confirm PasswordRequired
First NameRequired
Last NameRequired
Primary E-mail AddressRequired
Secondary E-mail AddressOptional
Additional InformationOptional
LabelRequired
Country/RegionRequired
Area/City Code & NumberRequired
ExtensionOptional
Click Continue.
Select one or more User Roles:
  • Allow this user to setup templates
  • Allow this user to approve transactions
  • Grant this user administration privileges
Click Continue.
Under Enable Services & Accounts, click the add icon (+) beside each service to entitle and if applicable, select the accounts to entitle and/or enter the user ID for any external application.Click Continue.
If applicable, change the ACH, wire, and/or bill payment limits.Click Continue.
Verify the user profile as needed and then click Create User (or Submit depending on approval requirements).

Important notes

If no account access is assigned, the user will see no data.
For companies that require multiple approvals for Administration, clicking Create User submits the user profile for approval by other Administrators in the company.
Use one user per account if separate connections are required.