Last Verified: April 14, 2026
Confidence Level: High
Confidence Level: High
Overview
Raiffeisen Bank International allows you to grant access to your accounts by creating a User (Benutzer). This is done through Raiffeisen INFINITY, where you can:- add a new user with their own login credentials
- choose which accounts they can access
- define what they are allowed to see and do, such as viewing balances or initiating payments
Bank terminology
| Concept | Raiffeisen Bank International term |
|---|---|
| Delegated user | User / Benutzer |
| Admin | Administrator |
Setup steps
1. Navigate to user management
1. Navigate to user management
2. Create user
2. Create user
Click
Neuen User anlegen (Create new user) in the top right corner.Enter the user’s details:| Field | Notes |
|---|---|
| First Name (Vorname) | Required |
| Last Name (Nachname) | Required |
| Email (E-Mail-Adresse) | Required |
| Phone (Mobile Nummer) | Required |
| Date of Birth (Geburtsdatum) | Optional |
Our team will provide the exact details to use for this user. Please enter them exactly as provided to ensure the setup completes successfully.
3. Configure permissions (critical)
3. Configure permissions (critical)
Click
Weiter (Next) to configure permissions for the new user.| Setting | Recommended |
|---|---|
| Administrator | ❌ |
| Kontoauszug/Wertpapierbelege herunterladen (Download statements/securities receipts) | ✅ |
| Zahlungsverkehrsauftrag erfassen (Enter payment order) | ❌ |
| Vorlagen verwalten (Manage templates) | ❌ |
| Geschäftspartner verwalten (Manage business partners) | ❌ |
| Gehaltszahlungen (Salary payments) | ❌ |
| Zahlungsverkehrsdateien importieren (Import payment files) | ❌ |
| Finanzstatus (Financial status) | ✅ |
The above example corresponds to
read only functionality. If you want to enable Waycore to draft transactions on the portal, you should enable payments, approvals, and limits correspondingly.4. Assign account access
4. Assign account access
Click
Weiter (Next).You can link an existing “Verfüger” (Authorized Signatory) with the new user. If this is a read-only user without signing authority, select ohne Verfüger anlegen (create without authorized signatory) and click Einladen (Invite).After the user is created, open the user details and click Kontoeinsicht hinzufügen (Add account view).Select the account or accounts this user should access, and click Hinzufügen (Add).This must be done for each account individually. If skipped, the user will not see any accounts.
5. Finalize
5. Finalize
Review the setup and click
Berechtigungen speichern (Save permissions) to complete.Important notes
Use one user per account if separate connections are required.