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Documentation Index

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Overview

Raiffeisen Bank International allows you to grant access to your accounts by creating a User (Benutzer). This is done through Raiffeisen INFINITY, where you can add a new user with their own login credentials, choose which accounts they can access, and define what they are allowed to see and do.

Bank terminology

ConceptRaiffeisen Bank International term
Delegated userUser / Benutzer
AdminAdministrator

Setup steps

1. Navigate to user management

Sign in to Raiffeisen INFINITY. From the left navigation menu, go to: VerwaltungUserverwaltung (User management).
Click Neuen User anlegen (Create new user) in the top right corner. Enter the required details as prompted by the interface.
Click Weiter (Next) to configure permissions for the new user. Select the appropriate permissions such as “Kontoauszug/Wertpapierbelege herunterladen” (Download statements/securities receipts) or “Finanzstatus” (Financial status).
Click Weiter (Next). You can link an existing “Verfüger” (Authorized Signatory) with the new user. If this is a read-only user without signing authority, select ohne Verfüger anlegen (create without authorized signatory) and click Einladen (Invite). After the user is created, open the user details and click Kontoeinsicht hinzufügen (Add account view). Select the account or accounts this user should access, and click Hinzufügen (Add).
Review the setup and click Berechtigungen speichern (Save permissions) to complete.

Important notes

If no account access is assigned, the user will see no data.
Use one user per account if separate connections are required.