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Documentation Index

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Overview

J.P. Morgan Bank Canada allows you to grant access to your accounts by creating an Authorized User. This is done through J.P. Morgan Access, where the System Administrator can give authorized users the ability to see account information, set up transactions, and/or approve transactions other users have scheduled.

Bank terminology

ConceptJ.P. Morgan Bank Canada term
Delegated userAuthorized User
AdminSystem Administrator

Setup steps

1. Navigate to Access & Security Manager

From the navigation bar, choose Account management and find Access & Security Manager.Choose Add new user.
Fill in the required information for your new user.
Field
First name
Last name
Email address
Phone number
Username
If you’d like the user to have mobile access through the Chase Mobile app, you can check that box. After confirming the information is correct, click Next.
You will assign entitlements for every account and transaction type in your online profile.For each account, choose Assign access and select an option from the drop-down list:
  • No access
  • See activity only
  • Transact only
  • See activity and transact
If you have existing users and want your new user to have the same entitlements, you can choose Copy access level from another user.
Depending on the access level chosen, select the optional boxes to allow your user to see check images, view statements, and/or approve transactions.If your user has the ability to initiate transactions, choose which types of transactions the user can initiate, the total daily dollar limit for each service, and whether the user’s transactions need approval.When finished choosing all services, limits, and approvals, click Save. Repeat this process for each account in your profile.

Important notes

If Chase Dual Control is activated, any transaction one person initiates has to be approved by someone else who’s authorized to approve it.
Use one user per account if separate connections are required.