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Documentation Index

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Overview

Sandy Spring Bank allows you to grant access to your accounts by creating a company user. This is done through Business eBanking, where you can:
  • add a new user with their own login credentials
  • choose which accounts they can access
  • define what they are allowed to see and do, such as viewing balances or initiating payments
You will be setting up a user that can securely access account data and initiate transactions without sharing your primary login.

Bank terminology

ConceptSandy Spring Bank term
Delegated userCompany user
AdminCompany administrator

Setup steps

1. Navigate to user management

Sign in to Business eBanking.From the top navigation, go to: AdministrationManage users
Click Create new user.Enter the user’s details:
FieldNotes
User IDRequired
PasswordRequired
Confirm passwordRequired
First nameRequired
Last nameRequired
Primary e-mail addressRequired
Secondary e-mail addressOptional
Additional informationOptional
LabelRequired (Work, Work 1, Mobile, Mobile 1, Home, Other)
Country/regionRequired
Area/city code and local numberRequired
ExtensionOptional
Our team will provide the exact details to use for this user. Please enter them exactly as provided to ensure the setup completes successfully.
Select one or more User Role options:
  • Allow this user to setup templates
  • Allow this user to approve transactions
  • Grant this user administration privileges
Enable services and assign accounts: Click the Add link beside each service to entitle and select the accounts to entitle. Click Save changes.
If applicable, change the ACH, wire, and/or bill payment limits. Verify the user’s profile as needed and then click Submit.

Important notes

If no account access is assigned, the user will see no data.
Use one user per account if separate connections are required.