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Last Verified: April 14, 2026
Confidence Level: High

Overview

UBS allows you to grant access to your accounts by creating an authorized user. This is done through E-Banking, where you can:
  • add a new user with their own login credentials
  • choose which accounts they can access
  • define what they are allowed to see and do, such as viewing balances or initiating payments
You will be setting up a user that can securely access account data and initiate transactions without sharing your primary login.

Bank terminology

ConceptUBS term
Delegated userAuthorized user
AdminAdministrator

Setup steps

1. Navigate to user administration

Sign in to E-Banking.From the top navigation, go to: AdministrationUser administration
Click New authorized user.Enter the user’s details:
FieldNotes
First NameRequired
Last NameRequired
UsernameRequired
EmailRequired
PhoneRequired (Mobile number needed for Access App)
AddressRequired (Delivery address for PIN)
DomicileRequired
Our team will provide the exact details to use for this user. Please enter them exactly as provided to ensure the setup completes successfully.
Select the account or accounts this user should access.
This must be done for each account individually. If skipped, the user will not see any accounts.
SettingRecommended
Access levelRead-only
Balances
Transactions
Statements
Payments (initiate)
Approvals
Daily limitsSet as appropriate
The above example corresponds to read only functionality. If you want to enable Waycore to draft transactions on the portal, you should enable payments, approvals, and limits correspondingly.
Review the setup and click Confirm to complete.The contract will now be created for the new authorized user and must be approved by a second administrator (under “Documents and approval”).

Important notes

If no account access is assigned, the user will see no data.
Dual control is required: The contract created for the new authorized user must be approved by a second administrator under “Documents and approval”.
Use one user per account if separate connections are required.