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Last Verified: April 14, 2026
Confidence Level: High

Overview

Lloyds Banking Group allows you to grant access to your accounts by creating a Delegate User. This is done through Online for Business, where you can:
  • add a new user with their own login credentials
  • choose which accounts they can access
  • define what they are allowed to see and do, such as viewing balances or initiating payments
You will be setting up a user that can securely access account data and initiate transactions without sharing your primary login.

Bank terminology

ConceptLloyds Banking Group term
Delegated userDelegate User
AdminFull Access User

Setup steps

1. Navigate to user management

Sign in to Online for Business.From the top navigation, go to: AdminYour businessManage your people and controls
Click Add signatory.Enter the user’s details:
FieldNotes
First NameRequired
Last NameRequired
UsernameRequired
EmailRequired
PhoneRequired
Our team will provide the exact details to use for this user. Please enter them exactly as provided to ensure the setup completes successfully.
Select the account or accounts this user should access.
This must be done for each account individually. If skipped, the user will not see any accounts.
SettingRecommended
Access levelView-Only User
Balances
Transactions
Statements
Payments (initiate)
Approvals
Daily limitsSet as appropriate
The above example corresponds to read only functionality. If you want to enable Waycore to draft transactions on the portal, you should enable payments, approvals, and limits correspondingly.
Review the setup and click Submit to complete.

Important notes

If no account access is assigned, the user will see no data.
Only a Full Access User can change another user’s online banking access, and any changes must be approved in line with your mandate using a mobile phone or card reader.
Use one user per account if separate connections are required.