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Last Verified: April 14, 2026
Confidence Level: High

Overview

Erste Group allows you to grant access to your accounts by creating a User. This is done through George Business, where you can:
  • add a new user with their own login credentials
  • choose which accounts they can access
  • define what they are allowed to see and do, such as viewing balances or initiating payments
You will be setting up a user that can securely access account data and initiate transactions without sharing your primary login.

Bank terminology

ConceptErste Group term
Delegated userUser
AdminAdmin

Setup steps

1. Navigate to user management

Sign in to George Business.From the top navigation, go to: User Profile (next to the logout button) → Permissions
Click Add User.Enter the user’s details:
FieldNotes
First NameRequired
Last NameRequired
EmailRequired
PhoneOptional
Our team will provide the exact details to use for this user. Please enter them exactly as provided to ensure the setup completes successfully.
Select the account or accounts this user should access.
This must be done for each account individually. If skipped, the user will not see any accounts.
SettingRecommended
Access levelUsers
Balances
Transactions
Statements
Payments (initiate)
Approvals
Daily limitsSet as appropriate
The above example corresponds to read only functionality. If you want to enable Waycore to draft transactions on the portal, you should enable payments, approvals, and limits correspondingly.
Review the setup and click Submit to complete.

Important notes

If no account access is assigned, the user will see no data.
Disposer details and signing authority are managed directly by the bank, not through the George Business interface.
Use one user per account if separate connections are required.