Last Verified: April 15, 2026
Confidence Level: High
Confidence Level: High
Overview
Webster Five Business Digital Banking allows you to grant access to your accounts by creating a User. This is done through Manage Users, where you can:- add a new user with their own login credentials
- choose which accounts they can access
- define what they are allowed to see and do, such as viewing balances, initiating payments, and establishing transaction type entitlements
Bank terminology
| Concept | Webster Five term |
|---|---|
| Delegated user | User |
| Admin | System Administrator / Authorized User |
Setup steps
1. Navigate to user management
1. Navigate to user management
2. Create user
2. Create user
Click the
add user icon (an icon with a plus sign next to a person).Enter the user’s details:| Field | Notes |
|---|---|
| First Name | Required |
| Last Name | Required |
| Login ID | Required |
| Required | |
| Phone Number | Required (for SMS, Phone, or Email verification) |
| HRT SMS Number | Optional (for High Risk Transactions like ACH and wires) |
| HRT Email Address | Optional |
| HRT Voice Number | Optional |
| Street Address Line 1 | Optional |
| Zip Code | Optional |
| City | Optional |
| State | Optional |
Our team will provide the exact details to use for this user. Please enter them exactly as provided to ensure the setup completes successfully.
3. Assign account access and features
3. Assign account access and features
Under Transaction Type Entitlements, choose whether a user can view a specific feature by dragging the transaction to the
+Drag Feature to View box.If a user should not have access to a certain transaction type, drag the feature to the +Drag Feature to Hide box.4. Configure permissions (critical)
4. Configure permissions (critical)
To set approval limits for a transaction type, click the
gear icon next to the feature.Edit the maximum amounts a user can send and the maximum number of transactions a user can perform.| Setting | Recommended |
|---|---|
| Access level | View + transact |
| Balances | ✅ |
| Transactions | ✅ |
| Statements | ✅ |
| Payments (initiate) | ❌ |
| Approvals | ❌ |
| Daily limits | Set as appropriate |
The above example corresponds to
read only functionality. If you want to enable Waycore to draft transactions on the portal, you should enable payments, approvals, and limits correspondingly.5. Finalize
5. Finalize
Review the setup and click
Save to complete making changes to entitlements.Important notes
You must establish approval limits for single and batch ACH transactions separately.