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Last Verified: April 14, 2026
Confidence Level: Low

Overview

Starling Bank allows you to grant access to your accounts by creating an Person of Significant Control (PSC). This is done through Starling Bank Business, where you can:
  • add a new user with their own login credentials
  • choose which accounts they can access
  • define what they are allowed to see and do, such as viewing balances or initiating payments
You will be setting up a user that can securely access account data and initiate transactions without sharing your primary login.

Bank terminology

ConceptStarling Bank term
Delegated userPerson of Significant Control (PSC) / Director
AdminDirector

Setup steps

1. Navigate to user management

Sign in to Starling Bank Business.From the top navigation, go to: Business DetailsSelect Name
Click Invite.Enter the user’s details:
FieldNotes
First NameRequired
Last NameRequired
UsernameRequired
EmailRequired
PhoneRequired
Our team will provide the exact details to use for this user. Please enter them exactly as provided to ensure the setup completes successfully.
Select the account or accounts this user should access.
This must be done for each account individually. If skipped, the user will not see any accounts.
SettingRecommended
Access levelFull Access
Balances
Transactions
Statements
Payments (initiate)
Approvals
Daily limitsSet as appropriate
The above example corresponds to read only functionality. If you want to enable Waycore to draft transactions on the portal, you should enable payments, approvals, and limits correspondingly.
Review the setup and click Submit to complete.

Important notes

If no account access is assigned, the user will see no data.
At the moment only directors listed at Companies House can access an account. They must be on Companies House and must live in the UK to start the application. Currently, all users get full access to the account, meaning you cannot set custom permissions for different users.
Use one user per account if separate connections are required.