Last Verified: April 10, 2026
Confidence Level: High
Confidence Level: High
Overview
Capital One allows you to grant access to your accounts by creating a User. This is done through Capital One Intellix, where you can:- add a new user with their own login credentials
- choose which accounts they can access
- define what they are allowed to see and do, such as viewing balances or initiating payments
Bank terminology
| Concept | Capital One term |
|---|---|
| Delegated user | User |
| Admin | Administrator |
Setup steps
1. Navigate to user management
1. Navigate to user management
2. Create user
2. Create user
Click
Create User.Enter the user’s details:| Field | Notes |
|---|---|
| User ID | Required |
| User Name | Required |
| Email Address | Required |
| Phone Number | Required |
| Address Line 1 | Required |
| Authentication Method | Required |
| City | Required |
| Client ID | Required |
| Country | Required |
| Industry | Required |
| Locale | Required |
| Personal Verification Code(s) | Required |
| State | Required |
| Time Zone | Required |
| Zip Code | Required |
| Mobile User | Optional |
| Accept Duplicates | Optional |
| Address Line 2 | Optional |
| Address Line 3 | Optional |
| Confidential Imports | Optional |
| Decision Maker | Optional |
| Disable Description | Optional |
| Interact | Optional |
| Province | Optional |
| Remote Deposit Location | Optional |
| User Disabled Status | Optional |
Our team will provide the exact details to use for this user. Please enter them exactly as provided to ensure the setup completes successfully.
3. Assign account access
3. Assign account access
Select the account or accounts this user should access.This must be done for each account individually. If skipped, the user will not see any accounts.
4. Configure permissions (critical)
4. Configure permissions (critical)
| Setting | Recommended |
|---|---|
| Access level | N/A (Custom roles) |
| Balances | ✅ |
| Transactions | ✅ |
| Statements | ✅ |
| Payments (initiate) | ❌ |
| Approvals | ❌ |
| Daily limits | Set as appropriate |
The above example corresponds to
read only functionality. If you want to enable Waycore to draft transactions on the portal, you should enable payments, approvals, and limits correspondingly.5. Finalize
5. Finalize
Review the setup and click
Save to complete.Important notes
Use one user per account if separate connections are required.