Last Verified: April 14, 2026
Confidence Level: High
Confidence Level: High
Overview
KBC Group allows you to grant access to your accounts by creating a user. This is done through KBC Business Dashboard, where you can:- add a new user with their own login credentials
- choose which accounts they can access
- define what they are allowed to see and do, such as viewing balances or initiating payments
Bank terminology
| Concept | KBC Group term |
|---|---|
| Delegated user | user |
| Admin | administrator |
Setup steps
1. Navigate to user management
1. Navigate to user management
2. Create user
2. Create user
Click
New user and select Add new user to add an unknown user, then click Continue.Enter the user’s details:| Field | Notes |
|---|---|
| First Name | Required |
| Last Name | Required |
| Username | Required |
| Required | |
| Phone | Required |
Our team will provide the exact details to use for this user. Please enter them exactly as provided to ensure the setup completes successfully.
3. Assign account access
3. Assign account access
Select the applications you wish to activate for the new user, choose the modules the user needs, and click Continue.This must be done for each account individually. If skipped, the user will not see any accounts.
4. Configure permissions (critical)
4. Configure permissions (critical)
| Setting | Recommended |
|---|---|
| Access level | read only |
| Balances | ✅ |
| Transactions | ✅ |
| Statements | ✅ |
| Payments (initiate) | ❌ |
| Approvals | ❌ |
| Daily limits | Set as appropriate |
The above example corresponds to
read only functionality. If you want to enable Waycore to draft transactions on the portal, you should enable payments, approvals, and limits correspondingly.5. Finalize
5. Finalize
Review the setup, select the security method (e.g., KBC eBusiness card or KBC Sign), and click
Confirm if you agree with the overview. The new user will receive an email with further steps to complete registration.Important notes
Use one user per account if separate connections are required.