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Last Verified: April 14, 2026
Confidence Level: High

Overview

Banc of California allows you to grant access to your accounts by creating a User. This is done through Business Online, where you can:
  • add a new user with their own login credentials
  • choose which accounts they can access
  • define what they are allowed to see and do, such as viewing balances or initiating payments
You will be setting up a user that can securely access account data and initiate transactions without sharing your primary login.

Bank terminology

ConceptBanc of California term
Delegated userUser
AdminCompany Administrator

Setup steps

1. Navigate to user management

Sign in to Business Online.From the top navigation, go to: AdministrationCompany Administration
Click Create New User.Enter the user’s details:
FieldNotes
First NameRequired
Last NameRequired
User IDRequired
Email AddressRequired
Telephone NumberRequired
Temporary PasswordRequired
Our team will provide the exact details to use for this user. Please enter them exactly as provided to ensure the setup completes successfully.
Choose the User Role. If creating a view-only user, do not select a role.Under Services & Accounts, click the (+) beside each service (e.g., Deposit Account Reporting, Information Reporting and Statement and Documents).Under each service added, select Entitled Account for any accounts the user will need to be able to view or access.
This must be done for each account individually. If skipped, the user will not see any accounts.
SettingRecommended
Access levelView-Only
Balances
Transactions
Statements
Payments (initiate)
Approvals
Daily limitsSet as appropriate
The above example corresponds to read only functionality. If you want to enable Waycore to draft transactions on the portal, you should enable payments, approvals, and limits correspondingly.
Review the setup and click Create User to complete.

Important notes

If no account access is assigned, the user will see no data.
If the user is an approver for ACH or wires, limits must be set. View-only users do not require limits.
Use one user per account if separate connections are required.