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Last Verified: April 14, 2026
Confidence Level: High

Overview

Regions Bank allows you to grant access to your accounts by creating a User. This is done through Regions Online Banking, where you can:
  • add a new user with their own login credentials
  • choose which accounts they can access
  • define what they are allowed to see and do, such as viewing balances or initiating payments
You will be setting up a user that can securely access account data and initiate transactions without sharing your primary login.

Bank terminology

ConceptRegions Bank term
Delegated userUser
AdminAdministrator

Setup steps

1. Navigate to user management

Sign in to Regions Online Banking.From the top navigation, go to: Customer ServiceSettingsManage Users
Click Add a User.Enter the user’s details:
FieldNotes
First NameRequired
Last NameRequired
User IDRequired
EmailRequired
Phone numberRequired
Contact methodOptional
Secondary phone numberOptional
Administrator accessOptional
Our team will provide the exact details to use for this user. Please enter them exactly as provided to ensure the setup completes successfully.
Select the account or accounts this user should access under “Select Accounts and Services”.
This must be done for each account individually. If skipped, the user will not see any accounts.
SettingRecommended
Access levelView Only
Balances
Transactions
Statements
Payments (initiate)
Approvals
Daily limitsSet as appropriate
The above example corresponds to read only functionality. If you want to enable Waycore to draft transactions on the portal, you should enable payments, approvals, and limits correspondingly.
Review the setup and click Confirm and Save to complete.

Important notes

If no account access is assigned, the user will see no data.
A security code sent via SMS to your registered mobile number is required to verify your identity when adding a new user.
Use one user per account if separate connections are required.