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Last Verified: April 14, 2026
Confidence Level: High

Overview

Bank of Nova Scotia (Scotiabank) allows you to grant access to your accounts by creating a User. This is done through ScotiaConnect® Digital Banking, where you can:
  • add a new user with their own login credentials
  • choose which accounts they can access
  • define what they are allowed to see and do, such as viewing balances or initiating payments
You will be setting up a user that can securely access account data and initiate transactions without sharing your primary login.

Bank terminology

ConceptBank of Nova Scotia (Scotiabank) term
Delegated userUser
AdminSuper User / Administrator

Setup steps

1. Navigate to user management

Sign in to ScotiaConnect® Digital Banking.From the top navigation, go to: AdministrationAdd user
Click Add user.Enter the user’s details:
FieldNotes
First nameRequired
Last nameRequired
Email for workRequired
Phone for workRequired
Secret wordRequired
Job titleOptional
Our team will provide the exact details to use for this user. Please enter them exactly as provided to ensure the setup completes successfully.
Select the account or accounts this user should access under Viewing access or Payments access.
This must be done for each account individually. If skipped, the user will not see any accounts.
SettingRecommended
Access levelViewing access
Balances
Transactions
Statements
Payments (initiate)
Approvals
Daily limitsSet as appropriate
The above example corresponds to read only functionality. If you want to enable Waycore to draft transactions on the portal, you should enable payments, approvals, and limits correspondingly.
Review the setup and click Submit to complete.

Important notes

If no account access is assigned, the user will see no data.
The secret word is used to confirm the user’s identity when calling Scotiabank for support. It must be shared with the new user.
Use one user per account if separate connections are required.