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Documentation Index

Fetch the complete documentation index at: https://docs.waycore.com/llms.txt

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Overview

Concentra Bank allows you to grant access to your accounts by creating a Delegate. This is done through MemberDirect Small Business, where you can:
  • add a new user with their own login credentials
  • choose which accounts they can access
  • define what they are allowed to see and do, such as viewing balances or initiating payments
You will be setting up a user that can securely access account data and initiate transactions without sharing your primary login.

Bank terminology

ConceptConcentra Bank term
Delegated userDelegate
AdminSigner

Setup steps

1. Navigate to user management

Log in to MemberDirect Small Business.From the top navigation, go to: Business ServicesAdd/Modify Delegates
Click Add Delegate.Enter the user’s details:
FieldNotes
Access levelRequired
Temporary 5-digit password (PAC)Required
First nameRequired
InitialOptional
Last nameRequired
NotesOptional
Phone NumberOptional
CarrierOptional
Email AddressOptional
Our team will provide the exact details to use for this user. Please enter them exactly as provided to ensure the setup completes successfully.
Under the Accounts Shared with Delegate section, click the checkbox beside Share accounts under this MemberCard? to share accounts under the selected MemberCard.
Accounts are all shared at the login level. When giving access to the delegate, you cannot select some accounts and exclude others under a login.
Select the delegate’s access level. Choose either Read-only or Initiator based on your needs.
Click the Submit button to complete.

Important notes

If no account access is assigned, the user will see no data.
Signers cannot edit another signer’s delegates, although they can delete another delegate.
The letter ‘D’ in the delegate’s member number is case sensitive and must be entered as an upper case “D” when logging in.
Use one user per account if separate connections are required.