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Last Verified: April 10, 2026
Confidence Level: High

Overview

California Bank & Trust allows you to grant access to your accounts by creating a User. This is done through Business Digital Banking, where you can:
  • add a new user with their own login credentials
  • choose which accounts they can access
  • define what they are allowed to see and do, such as viewing balances or initiating payments
You will be setting up a user that can securely access account data and initiate transactions without sharing your primary login.

Bank terminology

ConceptCalifornia Bank & Trust term
Delegated userUser
AdminCustomer System Administrator (CSA)

Setup steps

1. Navigate to user management

Sign in to Business Digital Banking.From the top navigation, go to: Users screen → Add or Copy a User → Add a new user
Click Add a new user.Enter the user’s details:
FieldNotes
First nameRequired
Last nameRequired
UsernameRequired
EmailRequired
PasswordRequired
Password againRequired
Home phoneOptional
Mobile phoneOptional
Work phoneOptional
Business titleOptional
Middle nameOptional
Physical AddressOptional
Our team will provide the exact details to use for this user. Please enter them exactly as provided to ensure the setup completes successfully.
Select the account or accounts this user should access.
This must be done for each account individually. If skipped, the user will not see any accounts.
SettingRecommended
Access levelView Only
Balances
Transactions
Statements
Payments (initiate)
Approvals
Daily limitsSet as appropriate
The above example corresponds to read only functionality. If you want to enable Waycore to draft transactions on the portal, you should enable payments, approvals, and limits correspondingly.
Review the setup and click Submit to complete.

Important notes

If no account access is assigned, the user will see no data.
If Dual Authorization is enabled for the business, you must select approval categories. If approval is required, CSAs with permission to approve must approve the new user.
Use one user per account if separate connections are required.